CallOne | CTI Phone Connector | Telephony | Click-to-Dial | Cloud ACD | Dialer - CallOne GmbH - AppExchange
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CallOne | CTI Phone Connector | Telephony | Click-to-Dial | Cloud ACD | Dialer

By CallOne GmbH
CallOne | CTI Phone Connector | Telephony | Click-to-Dial | Cloud ACD | Dialer
CallOne Salesforce Connect features and functions
Use Click-to-Call to initiate calls directly in Salesforce
Click-to-Dial links for a selected contact
Salesforce Interface with Phone App during an active call
Match incoming calls automatically with existing contacts
CallLog and Note Function in customer record
Real-time note function
Call journal to track incoming calls, even when user is not logged in
Recent calls are shown in the call journal
Set the agent status directly in the Salesforce UI
Selection of pre-set and individual status in the Salesforce UI
Overview of additional CallOne features
Call recording, WebRTC, DID
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€19.9 EUR per user per month The app is billed per user and month and requires a subscription to a CallOne phone solution. Please feel free to contact CallOne for further information.

Rating

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Latest Release

4/26/2022

CATEGORIES

Integration
Fully integrate telephony with the Salesforce Sales and Service Cloud

CallOne Salesforce Connect is a CTI connector for Salesfore Lightnting and Classic that integrates a CTI softphone directly in your Salesforce interface.####Click-to-Call | Call Log | Call Recording | Note Function | Contact Matching | WebRTC

€19.9 EUR per user per month The app is billed per user and month and requires a subscription to a CallOne phone solution. Please feel free to contact CallOne for further information.