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Nubika - Cloud Solutions
Customer 360, Data-Based knowledge, Customer Experience
Showing 10 of 23 Reviews
Nubika made us regret choosing Salesforce
Nubika was founded by Deloitte alumni and applies the same modus operandi as all big consulting firms: they sell you as expert consultants who are not, exploit them until their physical limits (in our project, one was on sick leave for anxiety for more than a month) to try to fill the experience gap, disappear as soon as problems start to arise, and only care about getting paid. The project was a real nightmare for us, to the point that we considered going to court to resolve the conflict we had with them, and it made us deeply regret having chosen Salesforce.
It is a very professional team that perfectly understands the needs of the business. They propose standard and scalable solutions
Nubika its a great company with a great team, always want help us :)
We had the challenge to build from scratch Service, Marketing and Sales Cloud for B2B and B2C. They had the ability to understand our business needs and propose an evolutionary adapted to the capacities, resources and needs with a Salesforce global vision, accompanying us in the process of change. We achieved the objectives and deadlines, building a relationship of engagement and trust. They are like part of the team.
La facilidad de entender las necesidades de la empresa, buscando la mejor solución adaptada a nuestras necesidades, y la tranquilidad de tener un socio tecnológico que nos acompaña hasta que nuestra empresa afianza los conocimientos y el uso de las herramientas desarrolladas en el proyecto requerido, permitiendo tener la confianza de que en todo momento tendremos respuesta y soporte tecnológico y funcional a nuestras necesidades. Fernando Martinez (IT Manager Teatro Real)
Nubika is not only a Salesforce partner, they engage with the organization and business to offer the best solution. They help a lot finding the more suitable Salesforce add-ons that fits with our organization and business model.
Very good Sales Cloud understanding and very qualified technical delivery team
Nubika es un partner donde existe una calidad técnica, asesoramiento en la definición de procesos, y calidad humana inmejorable. Proyecto entregado en plazo, donde los resultados han sido superiores a los esperados.
We love working with our partners at Nubika! This is a professional outfit with outstanding tech talent, an eye detail, excellent project management resources, and great customer service. We have had multiple engagements with the team at Nubika to work with our Salesforce-centric tech stack and they've provided consistently elegant and lean solutions using Lightning Web Components, Flows, Visualforce, and all other things Apex. Team Nubika has also provided ample support providing solutions to support various 3rd party integrations, including Twilio, AWS Lambda, DocuSign, and more. We highly recommend Nubika to any prospective client.
Hi, Hello, The reality is that we do not have a good experience, they never understood our business despite several previous meetings, the team was not committed, the team does not even have a phone to call them, it had to be their personal phone, the delivery target was between 3-6 months and it was almost a year, the solution does not meet our needs, the organization of the team was uncoordinated, we had to tell the same thing to different people in the team continuously, there was hardly any governance. In fact we are creating projects internally in SalesForce, and we have eliminated the solution because it was not even useful for future projects after making a discover. By not understanding the business needs, they did not propose alternatives or solutions, the requirement taking took many weeks... they played with the lack of knowledge we had of the tool instead of empathizing with us as a customer, why the reality today, we are creating more projects internally with SalesForce, and they have given us solutions to our needs in less than 2 days... that in Nubika were unable to solve. In short, our experience has not been very good, we ended up with a solution that did not work for us and also unfinished, for example without dashboards, although in return we got them to give us a 1 hour session so that WE ourselves could do something. On a positive note, we have to say that the programming technicians, NOT the management layer or project management, but the technicians who were behind were the ones who helped us a little to fix the solution during the implementation because it was not going where it should, but the management layer of project management, left much to be desired. For us it has been a really negative experience sincerely, and all this information we transfer it to you as it is so that it can be improved and in a constructive way.
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