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Aisera for Salesforce

Next-Gen Cloud IT Ticketing System

No Ratings
Starting at $5,000   USD/Service Agent/year

Discounts available for nonprofits

Business Need
IT Management
Requires
Service Cloud

Next-gen ITSM solution on Salesforce Service Cloud to deliver streamlined IT Services.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Service Cloud
Salesforce Editions
Enterprise
Unlimited

App Details

Version
Aisera for Salesforce/1.971 1.971.0
Listed On
01/04/2021
Latest Release
05/22/2024
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 40
Custom Tabs: 22
Custom Apps: 5
Lightning Components
Global: 0
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AgentExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.99.0
Last Reviewed Date
The most recent date that this solution underwent the AgentExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
09/09/2022

Additional Details

Aisera is the industry’s first proactive, personalized, and predictive next-generation IT Service Management (ITSM) solution for Salesforce Service Cloud. Aisera ITSM is a full ITSM suite that enables IT to optimally deliver and manage IT services. Aisera’s ITSM solution is purpose-built to handle incidents, service requests, problems, and changes to streamline and improve IT support services, deliver superior user experience, and dramatically reduce support and service costs. Headquartered in Palo Alto, CA, Aisera is a top tier, VC-funded startup and a strategic partner of Salesforce, AWS, Microsoft Azure, Google Cloud and ServiceNow. Aisera has received numerous recognitions, including the following: 2020 Forbes AI 50; CNBC 2019 Top Startup; Gartner 2019 Cool Vendor; Red Herring Top 100 Global Innovator; 2019 CIO Innovation Startup Award; CIO Review Top ITSM Solution; Aragon Research 2019 Hot Vendor; TiE50 2019 Startup Award; and Silicon Review 50 Most Admired Companies for 2019.

Need help?

Aisera, Inc.

Santa Clara, CA

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