Aisera for Salesforce

Aisera is the industry’s first proactive, personalized, and predictive AI Service Management (AISM) solution, offering both an AI Service Desk and Artificial Intelligence for IT operations (AIOps) solution for enterprise and consumer organizations. Aisera’s next-generation AI Service Desk solution is purpose-built to automate tasks and actions for IT, HR, Sales, and Customer Service. Aisera customers and CIOs are achieving significant automation of tasks and requests, superior user experience, and dramatic reduction of support and service costs. Headquartered in Palo Alto, CA, Aisera is a top tier, VC-funded startup and a strategic partner of Salesforce, Microsoft Azure, AWS, Google Cloud and ServiceNow. Aisera has received numerous recognitions, including the following: Deloitte Technology Fast 500 2022, Forrester Wave Leader of Chatbots for IT Operations 2022, Gartner Hype Cycle for ITSM 2022, Forbes AI 50 2020; CNBC Top Startup 2019; Gartner Cool Vendor 2019; 2019 CIO Innovation Startup Award; CIO Review Top ITSM Solution; Aragon Research 2019 Hot Vendor; TiE50 2019 Startup Award; and Silicon Review 50 Most Admired Companies for 2019.