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Slack (Legacy)

Connect all of your conversations with CRM to streamline your deal process.

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MVP
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Top Reviewer
Contribute reviews that encourage conversation and help others make informed decisions
Ranger
Lifelong learners who have earned the Ranger rank or higher on Trailhead
2.2
Lifetime average
Showing 10 of 10 Reviews
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Don't Install the App, it breaks things

As stated below: after installation when adding the slack component to any page. the page broke. I had to deploy a reset from Sandbox to reset the page layouts. Not happy about it.

Zac S Stevens
Triple Star Ranger

This app broke pages that the component was added to...

I tried this app out and it broke the pages that we added the component to. The only way we were able to fix them is by deploying a changeset from Sandbox that reset the page layouts... once we did that we were able to uninstall the app and our problems were instantly fixed. I also found the app to be very limited in features and buggy... I like the idea of an app like this but it needs some serious work to be usable. For now, we'll continue to trigger slack messages via Zapier!

It's not functional, and extremely limited

The app is not a full integration into SFDC, it's limited to Chatter (which we don't use, since we have Slack as the main method of internal communication). But we thought, let's integrate it into Chatter, and train the team on how to push messages into Slack. The reason for this one star however is for the lack of transparency in the installation instructions. If you are, for any reason, looking to use Slack in SFDC for any custom object, it will not work. We are a company that has fully adopted slack, and as part of the operations team, we want to keep our sales people in SFDC as much as possible.

Brandon Oelling
06/11/2019

We offer a free trial and will support any custom object. https://woobot.io/product/sales/

Mindaugas Verkys

Very poor funcionality

Basically it's related only to the feeds, and you can share in channel faster than sharing from feeds. Could be simple buttons to share on the objects.

It's just ok

It's cool that their is finally an integration between Salesforce and Slack but its lacking in usability for me at least. You can pull up records by typing in stuff but I wish we could update the records straight from slack. There could be cool stuff in the future but for right now its just ok. Nothing special that other products could not do.

Brandon Oelling
06/11/2019

We've got you covered Nicholas https://woobot.io/product/sales/

Slack Bot
04/23/2019

Thanks very much for the feedback! We’ll consider these for a future update.

Natacha Correa

Limited Features

- Good to share Accounts / Contacts within Slack - Chatter only works in Slack if the channel is open, and only if you link the acct/contact to that particular channel.

Kasen Wysong

Not There Yet

I'm glad an integration app between Salesforce and Slack even exists, however, it's to limited to actually be useful. I'll give it a solid three stars because you can post links in Slack that show certain info and pull up opps or accounts, but that's about it. I think there is a lot of potential here, the app just needs further development.

Brandon Oelling
06/11/2019

Let us know how we can help Kasen, we cover numerous use cases and any custom objects in SFDC. If interested, drop me a line or hit us up on the site - https://woobot.io/product/sales/

Dev Int
03/11/2019

Great feedback, but you might want to send that directly to the Slack team here: feedback@slack.com.

After 5 days working with support I still can't get this app working

This app needs a lot of work before I'll try it again. after 2 maybe 3 installs and uninstalls and a week working with the Slack support team I could not get authentication process working for any of my users. Didn't help that Slack's support team wouldn't speak to me over the phone.

Brandon Oelling
06/11/2019

Hey Daniel, my team will support you through install and beyond if interested in our solution - https://woobot.io/product/sales/

Case

I can't send chatter posts in case to slack. However, this works for opportunity and account

Brandon Oelling
06/11/2019

Why not just stay in Slack for all your collaboration? https://woobot.io/salesforce-chatter-vs-slack/

Thibaut Morlot
11/26/2018

Any roadmap timeline on adding custom objects?

Craig McElroy
11/15/2018

Any roadmap timeline on adding Cases?

Dev Int
10/17/2018

Hi Yigitican! At the moment the Chatter connector only works in Contacts, Accounts, Opportunities, and Leads. Apologies for the inconvenience.

Working for system admin only

I installed the App. It works for me (system admin) but not for my users. I think there is some issue with permissions needed to be able to post from Chatter to Slack (I did assign the permission set to the user). The installtion guide (https://appexchange.salesforce.com/servlet/servlet.FileDownload?file=00P3A00000aWRpTUAW) has not been updated for the latest app.

Andy Gladstone
Ranger
04/03/2019

I am experiencing the same issue as Charlotte & Matt. I am the Slack System Admin and the app is authenticated through me, so all of my posts in Slack and Chatter move across, but my other Salesforce users that are not Slack Admins keep getting asked to sign in to Slack, are told that the sign in and authentication worked, but then are prompted to sign in again - endlessly. Anyone have an answer to this dilemma?

Matt Thorn
01/22/2019

I have the same problem. It only works for a sys admin. No matter what permissions I give my users they cannot access the slack>chatter feature.