Aeon2 for Salesforce: Case Time Tracking, Effort Analytics, Performance Insights - Aeon2 - AppExchange
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Aeon2 for Salesforce: Case Time Tracking, Effort Analytics, Performance Insights

$240 USD per user per year 25 users minimum. Please visit our website for the edition comparison table (link in the Data Sheets section below). More plans available

$360 USD per user per year

Rating

(8)

Listed On

4/9/2018

Latest Release

5/20/2020

CATEGORIES

Agent Productivity
Omni-channel enabled agent activity and case time tracking in Salesforce

Measure and analyze case resolution effort in Service Cloud. Discover your team’s pain points, identify agent performance gaps, align contact center workforce, and increase billable service revenue.####Click “Watch Demo” for a 1-minute solution overview.

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