Give Lively for Salesforce

Excellent support and my recs for smooth transition

The implementation was complex, and involved a fair amount of troubleshooting which was graciously undertaken by a high level tech support person over video meetings. Once set up, it has performed seamlessly. I do recommend that you begin the import from a fixed date, without any possible overlap of manually entered data, and not during your busiest donation season. Not doing so at our org caused a lot of duplication which we are still cleaning up. In addition, consider the limitations of the data import, for example, the naming of donations, the status of acknowledgment (since GiveLively sends an acknowledgment it comes in as complete, but there's no way to track receipt within Salesforce, so I set up a workflow action to change that on import). Naming of contacts is likely to render dupes due to varied emails used by donors over time, or slight variations in the way they list their names in GiveLively. Over time this will be easier to address, since I won't be dealing with a backlog. 20/20 hindsight but overall this is a terrific app I am happy to recommend wholeheartedly.

Excellent integration and support

Give Lively is a plug and play integration with Salesforce. It's simple to setup and navigate. Support was amazing and very responsive. I highly recommend this product.

Give Lively for Salesforce Rocks!

There is nothing bad I can say about Give Lively! Support, service and their love for nonprofits, particularly small ones like us! We love all that they do and how they assistance in the intergration!

Perfect Solution

My org has been using Salesforce since 2012. In that time, we used a few of the more popular Salesforce Donation and Donor Management apps and Give Lively is easily one of the best integrated NPSP tools for donations. Give Lively has many of the features a growing nonprofit needs: Embeddable Donation Pages and Widgets, Peer-to-Peer Fundraising, Text to Donate, and their great Live Display. Their Forever Free Pledge means their products are provided at an accessible price point and it's amazing that it also includes great customer service. The Give Lively Salesforce NPSP integration is seamless and without a bunch of added objects clogging up your instance. This makes it a great replacement for other costly Salesforce donation apps. Give Lively offers Event Ticketing which also integrates well with Salesforce, but is not as feature rich as its donation offerings. However, in time I'm sure improvements will be made. In the meantime, if your nonprofit needs low cost, effective tools that integrate well with the NPSP, take a close look at what Give Lively offers.

Hidden Gem

Give Lively is easily one of the best Salesforce NPSP integration on the app exchange. As previous reviewers have said, there are no strings attached with their zero fees other than Stripes nominal processing fee. Their support team is fantastic and their platform is excellent. If you're looking for an alternative to Onecause, Givesmart, or Classy that is absolutely free, look no further.

Give Lively is a good app

Toberman is happy with Give Lively. Their customer support is also quick and impressive.

Give Lively is a force for good!

We've been using Give Lively for close to a year, and have had a great experience. They provide a remarkably polished experience for donors and charge absolutely nothing for their services. Nonprofits end up paying Stripe's nonprofit-rate merchant fees and *that's it*. Give Lively's Salesforce integration is still on the basic side, but they're always working on new features and improvements, so imagine it will be seeing ongoing upgrades. If you're looking to maximize returns from donors by minimizing processing fees, give this some serious consideration!