Data Privacy Manager for privacy, consent, GDPR & CCPA

No more support

We've been using the privacy package for 7 years and we contribute a lot to the development of the package since the start. But since about 2 years, despite a lot of emails, calls etc, we have absolutely no news of the vendor. We have been ghosted ! The package has not evolved since a long time and there are plenty of bugs. We can't correct them because it's a managed package so we are stucked. Do not buy this package

Great tool

P360 was exactly what we were looking for and the support they provided during configuration was invaluable. As a non-profit navigating GDPR, we've found P360 to be critical to our success with proper data management in Salesforce.

The best GDPR tool

We were looking at a tool to manage our contact and donor and respect their privacy. With Data Privacy Manager we found the right tool. The Installation is very easy and the possibility is almost endless. Some functionnalities like task-based system is a very good idea and work very well. The support team are very efficient and skilled. In one sentence, if you need to chosse a GDPR tool, don't look further, here is the right tool

Excellent GDPR tool

I was looking for a GDPR tool to plug into Salesforce last May. At the Texas Dreamin event, I hear Ian Gotta present. His tool was exactly what I was looking for instead of trying to create it myself. I signed up for their trail and confirmed that it was the tools for us. We had some initial setup issues as we are still in Classic, but I cannot say enough about the superior support I received from them. If the functionality didn't work correctly in Classic, they found a work around and put it in the next release. From Ian to Adrian to Stephan to Katie, they all have been extremely professional, kind and helpful. This is a great tool and an exceptional company to work with. If you are looking for a GDPR plug in, I would highly recommend Elements.

A good tool

This tool provides required functionality to managing the legal basis for processing data and also managing communication preferences. It is highly flexible, e.g. you can record multiple and concurrent processes. End users have responded well to the straight forward approach.

Very nice GDPR app

I reviewed the app in Nov 18 and despite it was very well conceived, person account support was not available, which is a must for B2C. The Elements team has been able to release Person account in early 2019, so we bought the product for our French Healthcar insurance company to comply with GDPR. Since then, the product has improved significantly, with a lot of customization features for Preference center. Documentation has also been improved. Translation feature has been activated and French translation loaded. The team is very helpful and open to remarks and suggestions, always trying to do its best. We are very pleased with our choice.

Easy to use, great support, and peace of mind.

Making sure Salesforce is in compliance with GDPR can be difficult, but this product is an easy to use tool that provides us the peace of mind. It has everything that you need to comply with GDPR. Not only is the tool easy to setup and the interface very intuitive, but it is also easy to maintain and the customer support is GREAT. They are quick to answer any of your questions and are always willing to schedule meetings to help you through issues.

Well thought through, end to end solution, to manage privacy for every contact and be GDPR compliant

We have been working with Elements for some time and needed a robust GDPR solution. This is the first comprehensive solution we have seen and hopefully these objects become core Salesforce objects. As with most configurable solutions we can set the GDPR bar as high as we want and with automated rules we can manage our Pardot lists easily. The Elements team are quick to add features and this will likely become the default Privacy Management solution.