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Certa Consulting

Top Latin American Salesforce Partner in the Customer Journey Experience

Overview

Certa Consulting is a creation of two seasoned leaders in the Latin American Customer Journey, coming from the Operations and Consulting practices, in both B2B and B2C domain.

We understand our client's business goals. Our services aim to bring them higher sales, lower costs or lower investments needs. We are experienced in dealing with complex, global, multilingual projects as proven by our credentials in US and Europe
We have developed a strong practice for Telcos, based on deep Salesforce Industries expertise. The main companies in the industry are our customers, either directly or by partnering with larger integrators. Our customer base spans across most industries
Our Field Service implementations were selected by Salesforce as success stories for the region, and our specialized Training services are being provided to clients overseas.

Certa Consulting is an international Salesforce partner, founded in 2010 by two Customer Journey veterans, with the purpose of applying their vast experience in Client management in the digital age, by leveraging Salesforce. Our key differentiators are : a) deep Salesforce Industries expertise, with a strong implementation record supported by more than 170 certifications and over 40 projects across Latin America, US and Europe. b) Our diverse workforce provides a mix of seasoned IT experts with "born in the cloud" professionals, simplifying the bridge to achieve digital transformation c) We have partnered with some of the world's largest integrators in projects across different industries (Telcos, Financial Services, Healthcare, Utilities, etc) d) Our Field Service implementation in a large Utility in Argentina (Metrogas) has recently been selected and published by Salesforce as a Success Story e) We were selected by CIO Review as one of the 10 most promising Salesforce Service providers for 2021.

Nespon Inc's Achievements

Consulting Partner

Summit Tier

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