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Certa Consulting
Top Latin American Salesforce Partner in the Customer Journey Experience


Competencies show a consultant's experience delivering industry and Salesforce product solutions. See Tiering and Competencies.
| Industry | Competency Level | Eligible Projects | Average CSAT | Certifications |
|---|---|---|---|---|
| Automotive | Competency Level | Eligible Projects1 | Average CSAT- | Certifications- |
| Communications | Competency LevelExpert | Eligible Projects8 | Average CSAT4.7 | Certifications |
| Consumer Goods | Competency Level | Eligible Projects1 | Average CSAT3.2 | Certifications- |
| Energy and Utilities | Competency LevelAccredited | Eligible Projects2 | Average CSAT5.0 | Certifications |
| Financial Services | Competency LevelAccredited | Eligible Projects3 | Average CSAT4.6 | Certifications- |
| Healthcare and Life Sciences | Competency Level | Eligible Projects1 | Average CSAT3.1 | Certifications |
| Nonprofit | Competency Level | Eligible Projects1 | Average CSAT- | Certifications- |
| Retail | Competency LevelAccredited | Eligible Projects2 | Average CSAT4.3 | Certifications- |