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Utilities on Salesforce: Sales & Order Management, Contracts, Mobile Sales

Powering Customer-Centric Experiences in Utilities – from Quote to Cash

Overview

Deliver connected customer journeys on every channel with the CloudSense Utilities Platform. Connect your Product Catalog, CPQ, Contract Management & Order Management to transform your customer experience – from sales all the way to delivery & invoicing.

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  • LAUNCH FASTER Accelerate time to market and go beyond commodity products and services. With CloudSense you can quickly launch new business models and grow revenue streams with a single unified product catalog for commodity and non-commodity offerings.

  • SELL ANYWHERE Streamline your Quote-to-Contract process with a single solution for multi-site, multi-commodity and multi-price enterprise deals. Personalize offers, speed up the contracting process and get complex quotes to your customers in minutes.

  • FULFILL EFFORTLESSLY Capture and provision multi-product orders automatically, without any manual data re-entry. CloudSense decomposes, orchestrates and fulfils products and services in a single order for fast, efficient provisioning and activation.

FRICTIONLESS QUOTE-TO-CASH FOR UTILITIES Deliver seamless customer experiences across every channel with the CloudSense Utilities Platform. Our flexible front-office solution streamlines business operations & processes from Quote-to-Cash making customer-centric digital transformation for utilities a reality. ✔ Centralized Product Catalog ✔ Comprehensive Pricing Tariffs ✔ Configure Price Quote (CPQ) ✔ eCommerce ✔ Customer Lifecycle Management (CLM) ✔ Order Management & Orchestration ✔ Billing automation GO-TO-MARKET FASTER - LAUNCH NEW PRODUCTS & PROMOTIONS IN DAYS Enable product teams to launch new products & offers quickly, change pricing easily & bundle products from one single product catalog, using clicks not code. Handle high volumes & deploy sophisticated pricing across all channels. ACCELERATE SALES & ORDER MANAGEMENT Fulfil orders faster, reduce errors & cut operating costs through guided selling & automated order management processes. Seamlessly integrate with ERP systems for efficient provisioning. Reduce average handling times & customer churn with frictionless call centre, field sales & digital experiences

Categories

Business Needs
Quotes & Orders
Industries
Energy
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package

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