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Insurance Einstein Bot
Your personalized insurance assistant!
- Business Need
- Customer Service
Insurance Einstein Bot is AI powered bot to help speed up insurance related workflows for customers. This chatbot is all set to assist, guide your existing and future customers in insurance journey through intelligent human-like conversations using NLP.

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Highlights
With an innovative approach to customer service that builds a long term relationship between insurance provider and policyholder, this bot can help insurance companies empower their consumers in a way that nurtures loyalty and more customer base.
Increases Productivity Chatbot attends to insurance-related queries of your customers. Enhanced customer satisfaction and increases effectiveness. Frees up your resources to take more responsible tasks that require human touch.
Automates processes like providing quotes, policy renewals, scheduling appointment, and educates customer on how insurance process works. Responds in real time, resulting in faster response to your customers.
Provider Details

Salesforce Labs
San Francisco, CA, USA
Founded
1999
Salesforce Labs is a program that lets salesforce.com engineers, professional services staff & other employees share AppExchange apps they've created with the customer community. Inspired by employees' work with customers of all sizes and industries, these apps range from simple utilities to entire vertical solutions. Salesforce Labs apps are free to use, but are not official salesforce.com products, and should be considered community projects - these apps are not officially tested or documented. For help on any Salesforce Labs app please consult the Salesforce message boards - salesforce.com support is not available for these applications. Questions? Please visit https://success.salesforce.com/answers.
Pricing Details
Free
You can fully use this solution without payment.