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Solvis Consulting LLC - Marketing Technologies and CRM

Leverage your marketing and engagement ecosystem to optimize your business

Overview

Solvis implements and integrates digital marketing platforms with CRM. By doing this, we connect consumers, relationship lifecycle, channels, technologies, data and governance to improve your customer engagement strategy.

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  • Customer Engagement Command Center: We help implement and engagement operational model to integrate social media channels with your CRM and call center operations. We mainly focus on B2C operational models from customer service to sales.

  • Marketing Automation and CRM integration: We bring complex buyer personas processes together while integrating Marketing and Sales. This applies to multi-national and multi-brand companies than need Governance when integrating Marketing and Sales.

  • Customer 360 implementation: We help build customer platforms using master data management, data management platform and integration technologies to create 360 degree view of the costumer in order to execute customer journeys.

We achieve results by assisting our clients define the necessary systems for their company and creating a framework to support them in order to optimize online positioning, structure, and outcome through: • Strategies and Methodologies • Marketing Automation • Social Media Analytics, Trends and Metrics • Social Command Centers • Social Customer Support • Online Community Collaboration • Education and Training Salesforce and Martech Technologies: Service Cloud, Sales Cloud, Marketing Cloud and Social Studio Cloud Technologies: Informatica Cloud Customer 360 for Salesforce and Cloudingo We have more than 30 certified consultants in many Salesforce and complementary technologies Offices: México, Florida, Argentina, Colombia, Puerto Rico & Venezuela Projects in: USA, Mexico, Chile, Peru, Colombia, Argentina, Brazil, Spain, Africa & United Kingdom

Categories

Geographic Focus
Shows the regions where the provider operates or has done business
Colombia
Mexico
Supported Languages
English
Spanish