Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Riva Revenue Data Solutions

Create better customer journeys with Riva and organized conversations

No Ratings
Paid Add-On Required  

Payment required for external services or products

Try It
Business Need
Sales
Customer Service
Analytics
Requires
Sales Cloud
Compatible With
Financial Services Cloud

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Financial Services Cloud
Salesforce Editions
Professional
Enterprise
Unlimited
Force.com
Developer

App Details

Version
Riva Managed Package/Riva Managed Package 1.13.0
Listed On
12/03/2024
Latest Release
12/03/2024
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 5
Custom Tabs: 3
Custom Apps: 0
Lightning Components
Global: 4
App Builder: 1
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.

Additional Details

Riva intelligently syncs between your Salesforce and messaging environments – delivering data to the right people, on the right device, at the right time. Expertly addresses complex integrations when other solutions can't. The Riva Managed Package with Conversation Capture allows you to intelligently collect and capture your correspondences with just one click.

Need help?

Riva International, Inc.

Edmonton, Alberta, Canada

Technical support and upgrades are included in the purchase price. Visit our website for support hours http://www.rivacrmintegration.com/contact/. Extended support options are available.

Support Phone780-423-4200