Abstrakt Cloud Solutions

I've appreciated that this Partner has consistently had at least two resources assigned to our projects. When any turnover has happened with the Partner's team, we have not lost momentum because we've had at least one Partner team member with first hand knowledge of our ongoing projects.

Abstrakt is one of the best software partners I have worked with. Their knowledge of Salesforce is exceptional, and the entire team is wonderful to work with.

Abstrakt is excellent at working with us to identify needs, propose solution, and implement them on-time and on-budget. They are outstanding and our only regret is that we did not start using them sooner.

We were connected to Abstrakt Cloud via our Salesforce account manager to help us get Event Monitoring reporting set up after we had some difficulty achieving the level of reporting we were looking for. They very quickly were able to get a good understanding of what we were looking for and had a solution in mind that they were quickly able to implement for us. They are communicative, and creative and knowledgeable about the products they support, and we are up and running with exactly what we were looking for. We would definitely recommend them for any engagement, especially those that have more complicated requirements.

Kelsey and her team are top notch

Caleb at Abstrakt demonstrated strong professionalism and effectively guided us through the implementation process.

I highly recommend Brad Kluner with Abstrakt. Brad truly took the time to understand our 76-year-old business before making recommendations. Our processes were very outdated, and instead of offering generic solutions, he listened carefully and learned how we actually operate. That made all the difference. He built customized dashboards that are going to significantly improve how our sales team functions. These dashboards aren’t just visually appealing, they are practical, strategic, and built around the metrics that actually matter to our reps and our leadership team. Beyond building them, Brad brought thoughtful ideas about how to get the most value out of our data and how to structure things in a way that drives accountability and growth. He also improved our internal processes by helping us better manage leads and convert them into opportunities. That alone has helped clean up our pipeline and improve visibility across the organization. Brad helped streamline our business flow in ways I would not have been able to design or even think through on my own. He combines technical expertise with real business insight, and that’s a rare combination. We are better positioned today because of his work.

We are a small firm with limited but focused resources. Melissa and the team were an excellent partner for us, delivering advice that was targeted and on point relative to our implementation needs. They were able to provide a high level overview of how Salesforce could integrate into our business model which provided us a framework for architecting our solution. In addition, the team gave us specific, actionable input when needed, which enabled us to stay on task. They took the initiative to truly understand our business and their recommendations were spot on.

Melissa and JD did a fantastic job always being on top of the task that needed to be done, following up, and executing in a timely fashion. When we have new projects, they will be the first ones we'll reach out to.

The ACS team really listens to the goal of the customer and works to move forward in a timely and cost effective manner to reach that end. They push back appropriately when the customer requests solutions that are not the best pathway towards success and engage additional partners as needed to create the best CRM environment possible