MenuAgentExchange
SalesforceSlack

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

KMS Lighthouse | Knowledge Management System | FAQs & Data Driven Scenarios

By KMS Lighthouse

KMS Lighthouse

Starting at $25   USD/user/month

Discounts available for nonprofits

Try It
Business Need
Agent Productivity
Requires
Sales Cloud
Service Cloud
Compatible With
Sales Cloud
Service Cloud

KMS Lighthouse helps organizations utilize and share accurate and consistent answers to sell smarter and serve better with this smart and easy to use knowledge base. Employees can now send direct replies through your ticketing system to customers.

  • All your KMS Lighthouse knowledge on Salesforce CRM

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Service Cloud
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Sales Cloud
Service Cloud
Salesforce Editions
Professional
Enterprise
Unlimited
Developer

App Details

Version
KMS Lighthouse/Jan 26.2 2.40.0
Listed On
09/09/2019
Latest Release
01/06/2026
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Community Builder
Ready to use in the Salesforce Community Builder.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Community Builder
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 15
Custom Tabs: 3
Custom Apps: 2
Lightning Components
Global: 19
App Builder: 1
Community Builder: 3
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AgentExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
2.36.0
Last Reviewed Date
The most recent date that this solution underwent the AgentExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
10/30/2025

Additional Details

KMS Lighthouse is a leading provider of the next-generation knowledge management solution. KMS Lighthouse enhances every engagement by empowering customers and agents with real-time access to accurate and consistent knowledge to improve customer and employee experience alike. KMS Lighthouse's powerful AI search functionality dramatically improves engagements across all service and sales channels, from call centers to branches and stores, including easy integration to enhance existing and future self-service channels. KMS Lighthouse is the platform that brings clarity from within this vast sea of information so when a site visitor or caller asks your agent a question, KMS Lighthouse enables users to search all relevant data and instantly displays the concise and accurate answer.

Need help?

KMS Lighthouse

Tel Aviv, Israel

Other ResourcesTerms & Conditions