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masvoz Cloud Contact Center | Call from your browser | Phone system integration
Manage your contact center voice channel within Salesforce
- Business Need
- Telephony
Use your voice channel into Salesforce and automate tasks to increase the performance of your team. All calls will automatically open the client file, allowing the customer information to be visible at all times. Allows calls from the customer file.
Highlights
Integration of your voice channel within Salesforce and automate tasks to increase the performance of your team. All calls will automatically open the customer file, allowing having the information visible at all times.
Improve your customer service center in minutes and reduce human error thanks to the automation of processes, keeping customer information in mind at all times.
Your customer service agents can use the rules and workflows of your Cloud Contact Center to better communicate with their customers. With the integration of masvoz, your team can manage all interactions in the same tool.
Provider Details
We are a B2B Telecom service provider with an advanced product portfolio of unified cloud communications, marketed as UcaaS (Unified communications as a service) model and payment for use.
Pricing Details
To use the product a Cloud Contact Center service contract needs to be signed by the client. There is a monthly fee per agent in addition to the monthly fee for the integration with Salesforce. For details please contact crm@masvoz.es o +34931220705
Default Plan
€10 EUR/user/month