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Diabolocom CTI for Salesforce | Contact Center, AI, Inbound/Outbound Calls, HVS
The AI-powered Cloud telephony expert combined with Salesforce firepower
Starting at €10 EUR/user/month
- Industries
- EnergyManufacturingPublic Sector
- Business Need
- SalesCustomer ServiceTelephony
- Requires
- Sales CloudService CloudMarketing Cloud Engagement
- Compatible With
- Experience CloudMarketing Cloud EngagementHealth Cloud
With our AI-powered cloud contact center combined with Salesforce, we enable efficient management of customer interactions, increase productivity and boost sales.
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Showing 10 of 10 Reviews
Still amazing years after years
After using Diabolocom for years, the product evolved and kept pushing the limits to an always better solution. Best CTI available on the market, outplay everyone else on every topics. Great integration with Salesforce, in 5 minutes you get all the data from your calls into Salesforce. Possibilities are almost unlimited, with a great set of API available, its possible to manage everything directly from Salesforce. It's always a pleasure to work with Diabolocom on future updates and features.
A utiliser d'urgence !
Une configuration en 5 minutes : montre en main ! Plug & play : utilisable immédiatement. Il est possible de personnaliser l'intégration sur plusieurs critères. Très simple à mettre en oeuvre. Je recommande.
Light and powerful
Easy setup and onboarding for every kind of user/admin Light and fast response due to Html5
Super Powerful Phone System
Makes my agents lives much easier with its many Salesforce integration functions. Its really easy to use and intuitive. We have been able to really improve the service we offer to our customers with this CTI.
Je conseille ce CTI
Facile à installer et à utiliser. L'équipe est présente et réactive si besoin. Je recommande.
A great CTI
Probably the best CTI I've put my hands on. It's very easy to integrate in Salesforce but also to customize with API to make the integration the sales team wants. The Diabolocom team is always here to help and open to discussion about futur releases and ideas.
Un bon CTI performant et très vite installé
Cette solution est très bien adaptée car à la fois complète, quasiment sur étagère et économiquement très bien placée. Nous avons un web call back déployé sur un site et une application avec un back office intégré dans service cloud. L'expérience Clients et utilisateurs back est très satisfaisante. L'accompagnement a été qualitatif et l'est encore 18 mois plus tard. L'équipe sait faire évoluer le produit à la demande.
Good CTI and helpful team
We have been using diabolocom for several years. As versions and updates progress the user and admin experience became smoother, (we all know that in most cases, admins interface are not user friendly: that's not the case here). The team is always available to help us to build new projects to imporve our business thanks to this integration.
A very powerful CTI for your CRM
- Great Product / All the features than you can expect from a CTI - Great APIs for Customization - Very Helpful team, they always find a solution that fit your usecase
Great CTI and smooth integration in Salesforce
We use it for two years in our call center and all are satisfied with this choice. Intuitive software for all users and powerful solution for administrator. Perfect integration in SF with many features (call recording....) and regular updates. Diabolocom team is always helpful and reactive to recommend the right setups for us.