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Diabolocom CTI for Salesforce | Contact Center, AI, Inbound/Outbound Calls, HVS

By Diabolocom

The AI-powered Cloud telephony expert combined with Salesforce firepower

Starting at €10   EUR/user/month
Industries
Energy
Manufacturing
Public Sector
Business Need
Sales
Customer Service
Telephony
Requires
Sales Cloud
Service Cloud
Marketing Cloud Engagement
Compatible With
Experience Cloud
Marketing Cloud Engagement
Health Cloud

With our AI-powered cloud contact center combined with Salesforce, we enable efficient management of customer interactions, increase productivity and boost sales.

  • Manage your calls in Salesforce with Diabolocom

  • Success Stories / Carrefour Banque

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Service Cloud
Marketing Cloud Engagement
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Experience Cloud
Marketing Cloud Engagement
Health Cloud
Salesforce Editions
Professional
Enterprise
Unlimited
Developer

App Details

Version
DiabolocomCTI/Spring26 1.11.0
Listed On
05/04/2020
Latest Release
03/17/2026
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 0
Custom Tabs: 0
Custom Apps: 1
Lightning Components
Global: 2
App Builder: 1
Community Builder: 0
Languages
English
French
German
Italian
Portuguese
Russian
Spanish

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
03/06/2020

Additional Details

Diabolocom enables organizations worldwide to build brand loyalty and drive sales growth. Our innovative cloud-based solution leverages its proprietary AI technologies to optimize contact centers of medium to large sizes, enabling efficient management of customer interactions across all communication channels. As a telecom operator, we ensure premium voice quality, efficient handling of high call volumes, and provide phone numbers worldwide. Our comprehensive range of AI services, specifically designed for customer relations, elevates data quality and automates tasks. These services, fully integrated into our cloud contact center solutions, are also accessible through APIs in multiple languages. We empower Customer Service and Sales teams to effectively handle all inbound and outbound interactions thanks to our state-of-the-art dialer. Our solution seamlessly integrates with leading CRMs and offers real-time monitoring and analytics capabilities. Diabolocom, with offices across Europe, the USA, Brazil, and the UAE, proudly serves 350+ clients, with agents operating from 60+ countries.

Need help?

Diabolocom

Paris, France

https://support.diabolocom.com/fr/support/login

Support PhoneFR: +331 76 490 490; UK: +4420 3695 5500
Other ResourcesTerms & Conditions