Diabolocom CTI for Salesforce | Contact Center, AI, Inbound/Outbound Calls, HVS

Diabolocom empowers organizations worldwide to build brand loyalty and drive sales growth. With offices across Europe, the USA, Brazil, and the UAE, we support 350+ clients in 60 countries, including Brinks, Carrefour, Culligan, EssilorLuxottica, Hager, Mantrac-Caterpillar, Mitsubishi Electric. Diabolocom’s cloud-based solution seamlessly integrates with Salesforce CRM and other IT systems to optimize contact centers of medium to large sizes. Our advanced integration with Salesforce enables Customer Service and Sales teams to effectively handle all inbound and outbound interactions with features like state-of-the-art dialer, real-time monitoring and analytics capabilities. As a telecom operator, we ensure premium voice quality, efficient handling of high call volumes, and provide phone numbers worldwide. We leverage our proprietary AI technologies to improve customer satisfaction through efficient omnichannel management of interactions. Our AI services are fully integrated into our cloud contact center solutions in multiple languages. Our technological expertise and deep industry knowledge enable us to provide the most innovative and relevant solutions to enhance the CX.