Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Connector for Salesforce and Jira (Server) by Appfire

Create and link Jira issues or Salesforce records automatically

No Ratings
Starting at $10   USD/10 Jira users license/year

Discounts available for nonprofits

Try It
Industries
Financial Services
Government
High Tech
Business Need
Sales
Customer Service
Integration
Requires
Service Cloud

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Service Cloud
Salesforce Editions
Professional
Enterprise
Unlimited
Developer
Additional Requirements
REQUIRED: A Free trial or paid license for Salesforce & JIRA Connector on Atlassian Marketplace https://marketplace.atlassian.com/apps/1214214?tab=overview&hosting=cloud

App Details

Version
Jira Server for Salesforce/3.61 3.61.0
Listed On
03/03/2020
Latest Release
06/24/2026
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 4
Custom Tabs: 1
Custom Apps: 0
Lightning Components
Global: 5
App Builder: 2
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
3.60.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
06/10/2026

Additional Details

Your development and product management teams live in JIRA. Your support and sales teams close in Salesforce. They all deal with product issues and need an integrated view of what's going in order to be effective. The connector links and synchronizes Salesforce objects and Jira issues for an integrated experience from either interface. - Connect your Jira server to multiple Salesforce instances. - Bind each connection to multiple Jira projects. - Choose which Salesforce objects and fields are available in Jira Server. - Search for Salesforce objects from within Jira Server. - Create Salesforce objects from Jira Issues. - Associate Salesforce objects to Jira issues, push and pull changes to/from Salesforce. - See an aggregated view of comments from associated Salesforce Cases. - View, create and associate Jira issue in Salesforce. - ...and more!

Need help?

Appfire Technologies, LLC

Burlington, MA, United States of America

The Only Connector for Salesforce & Jira with 24/5 Included Support.

Support Phone+1 888 707 0088