CEPTES: A Trusted MSP, PDO, SI, ISV Partner since 2010

I've been pleased with our investment in offshore resources. We started with enlisting in support for our help desk and have since expanded the partnership to other departments over the past year. Everyone has been great to work with and we look forward to an ongoing partnership well into the future.

The Saksoft Salesforce (SF) team played a pivotal role in the seamless and accelerated migration of a critical application named BUSTER currently build on Jacada platform to the Salesforce platform, Demonstrating exceptional technical expertise, collaboration, and agility, the team successfully transitioned the application within a remarkably short duration—without compromising on quality, performance, or user experience. Key highlights of the migration effort include: Rapid Assessment & Planning: The team conducted a swift yet thorough analysis of the legacy application, identifying key components, dependencies, and integration points. A well-structured migration roadmap was developed to ensure minimal disruption to business operations. Efficient Execution: Leveraging Salesforce best practices, automation tools, and agile methodologies, the team executed the migration with precision. Custom objects, workflows, and integrations were rebuilt or optimized to align with Salesforce’s architecture. Cross-Functional Collaboration: Close coordination with business stakeholders, QA teams, and support functions ensured that requirements were met, risks were mitigated early, and feedback was incorporated continuously. Quality & Performance Focus: Rigorous testing and validation ensured that the migrated application met all functional and non-functional requirements. Performance tuning and user acceptance testing further contributed to a smooth go-live. Outcome: The migration was completed as per the schedule, with zero critical issues post-deployment. The new Salesforce-based solution has enhanced scalability, maintainability, and user engagement. This achievement stands as a testament to the SF team’s dedication, technical acumen, and ability to deliver high-impact results under tight timelines. I would want to highlight the efforts of Deepam Sarkar from Solutioning perspective for his vast architecture knowledge that helped this migration activity with ease,

We partnered with CEPTES on a project related to making data more accessible to our customers. With the CEPTES team's deep Salesforce expertise and the ability to translate complex business needs into practical, scalable solutions, they guided us through every step of the project with clear communication and excellent problem-solving skills, ensuring our team got the product that met all our requirements.

Ceptes Software brings a deep understanding of Salesforce ecosystem, combined with their extensive experience in implementing and developing Salesforce for their clients. The team is very responsible, dedicated, process oriented and brings innovative ideas as solutions. They are a true partner to us and align to our success.

The staff is very professional, the response time is fast and everyone is very kind. Highly recommend

Ceptes team is very knowledgeable, dedicated and work for the interest of their customers. They are pro-active and forward thinking.

Our partner was instrumental in the swift and successful rollout of RealE360 within a challenging one-month window. Their consistent support and availability were integral to seamlessly integrating the platform with property portals, establishing robust PDF proposal generation, and implementing an intuitive feature image system. Their expertise was evident in the development of comprehensive dashboards and the meticulous handling of data import across nine modules, each comprising over 200 fields and accommodating over 50,000 records per module

Very experienced and professional guidance is so valuable to bring ideas to execution.

great knowledge and work ethic. Would definitely use them again

The overall process was very smooth and precise. The team understood the needs very well and prompt solutions / customisation were provided to each and every requirement. The overall product knowledge is wonderful.