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Voxivo CTI Integration for Salesforce®

Voxivo with Salesforce® integration helps you improve customer engagement

Overview

Work within Salesforce® with the Award winning Voxivo unified communications platform in a single user interface.

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  • Save time and reduce costs: Set-up and use the drag and drop Dial Plan Editor to create you own call flows without any technical expertise. You can scale Voxivo cloud up or down, adding extensions and respond rapidly to business cycles.

  • Maximise your productivity: Voxivo provides tools for effective collaboration including chat, video conferences, whiteboard sessions and screen sharing. All designed with a simple, intuitive and consistent user interface.

  • Stay connected With Voxivo’s easy-to-use mobile application keep the office in the palm of your hand. Work where ever you wish. With the right tools, you’ll never miss a call, conference or meeting.

Integration to the Voxivo Award winning communications technology suite. • Native Salesforce Integration • Highly functional and simple to setup • Fully cloud delivered • Hotdesking • PCI Compliant transactions • Call analytics and cost management • Single support contact 24x7 • No hardware necessary • Work in the office or on the move • Leverage existing technology investment Key Benefits • Save time and improve agent productivity • Reduce average handling time • Serve your customers more efficiently Voxivo Cloud Phone Systems and Unified Communications provides a complete set of unified communications and productivity tools for the modern workplace. Voxivo works with a range of Cloud Phone System services as well as applications integrations, porting of UK and International telephone numbers, geographic and non-geographic numbers. 24/7 support service with published SLAs are in place to ensure that Voxivo remains perfectly aligned to your business. Easy to use, true cloud, intuitive design, done right.

Categories

Business Needs
Agent Productivity
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package