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ID-Pal Identity Verification, KYC & AML for Salesforce
Identity Verification. Made Simple.
- Industries
- Financial ServicesGovernmentProfessional Services
- Business Need
- Agent ProductivityAudit & CompliancePayments Processing
- Requires
- Service CloudExperience CloudFinancial Services CloudAgentforce
- Compatible With
- Sales CloudService CloudFinancial Services Cloud
Verify customers and businesses directly within Salesforce using real-time KYC and AML screening. ID-Pal supports Agentforce-powered onboarding workflows with trusted identity and compliance automation.
Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- Service CloudExperience CloudFinancial Services CloudAgentforce
- Compatible WithThis solution is tested to work with and extends the value of these products, but doesn't require them.
- Sales CloudService CloudFinancial Services Cloud
- Salesforce Editions
- ProfessionalEnterpriseUnlimitedDeveloper
App Details
- Version
- ID-Pal/October '25 1.35.0
- Listed On
- 02/22/2022
- Latest Release
- 10/29/2025
- Supported FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.AgentforceAgentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn MoreMultiple CurrenciesSupports Salesforce orgs that use Multiple Currencies.Person AccountsSupports Salesforce orgs that use Person Accounts.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.Lightning App BuilderReady to use in the Salesforce Lightning App Builder.
- No LimitsLightning ReadyAgentforceMultiple CurrenciesPerson AccountsManaged PackageLightning App Builder
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 29Custom Tabs: 9Custom Apps: 1
- Lightning Components
- Global: 12App Builder: 0Community Builder: 0
- Languages
- ArabicDutchEnglishFinnishFrenchGermanDanishItalianJapaneseKoreanPortugueseRussianSimplified ChineseSpanishSwedishThaiTraditional Chinese
Security
Additional Details
Deploy AI-powered onboarding and compliance workflows within the Salesforce AgentExchange ecosystem. ID-Pal is simple to use, easy to integrate and has zero access to customer data. It's tech-first approach offers digital transformation, fraud prevention, and regulatory compliance out-of-the-box. Instantly customize and deploy same day, with minimal technical effort. ID-Pal is also a certified IDSP for digital Right to Work and Right to Rent checks. Key Features: Advanced Document Fraud Detection: artificial intelligence and machine learning perform real-time rigorous technical checks to verify an identity document is real. Liveness Detection & Facial Matching: ID-Pal confirms that the person is present, is the true owner of the document and there is no evidence of manipulation. Address Verification: Verify name and address against multiple trusted databases. Full flexibility: Fully customisable to your business needs across any jurisdiction, customer type, and channel. You will need access to the ID-Pal platform in order to install and configure the application. Please contact support@id-pal.com for more information prior to installation.
Need help?
ID-Pal
Dublin
You will need access to the ID-Pal platform in order to install and configure the application. Please contact support@id-pal.com for more information prior to installation.