Trekkr (Employee Onboarding)

Unable to use - App freezes - V1.6

We could definitely use an app like this, but 1 small bug & 1 limit issue seem to be making this unusable for us. I'm hopeful that the developers will read this and consider fixing these (at least the bug) so that we may take another crack at using this app. First - This App includes 3 Dynamic Dashboards (which means you can change who the running User is). There is a limit of 3, 5 or 10 Dynamic Dashboards depending on your Org Type (Developer, Enterprise, Unlimited) and these 3 dashboards appear to count towards this limit. I could not install this app until I had removed 3 Dynamic Dashboards from my org that was already at the limit. Second - and this is the bigger one - The "Trekkr Admin" app completely locks up when I load it, and Chrome ends up telling me that the page is not responding and should be shut down. The "Trekkr" app does the same if I navigate my way to the "User Enrollment" tab. These issues occur when I install the app in to one of our Sandboxes. I think I know what is causing this second issue in our org. We have a very old org that has nearly 19,000 User Records in it (even though less than 3,000 are Active). At least 1 of the Aura Components used in this app call an Apex Controller (NewOnboardingAdminCntr) that tries to fetch ALL User Records (even if they are not Active). And it does this without the Method having "Cacheable=true" (Line 10 and 12 of the Controller). So I think the app is waiting for 19,000 records to be returned, and it's just too many to handle. The result, is that the app freezes. I installed the app in to a clean Developer Org, and it works fine. So that bolsters the theory that the freezing is specific to my org. If the dev team sees this - It'd be great if you could look at this issue and see if it's possible to at least add an "Active=True" to the query for User Records. I'd be happy to update my review if this issue is fixed. Unt

Wanted to love this app but

The Trekkr app delivers on being a central hub to house most training material for onboarding and that's about all it does. The other features like the milestones and energizers do not work unless you as the admin manually update each end task within each milestone with them. The app is not intuitive to step up and is not out of the box ready at all. The support documents provided in the response section here are not adequate and do not address any of the issues brought up.

Could be uesful...No setup guidance, training or support.

This would be a great solution but there is no setup or implementation guidance. Setup is not intuitive. It would helpful to have an implementation guide. Had to abandon because of the lack of documentation to make it work.

Great Idea... NO support

This appeared to be a great solution, but there is no support or training available (that I can find). It is not intuitive enough to jump in without some guidance. A User Manual/video at least would be helpful.

Great idea but clunky

I think this app would be really practical and could be put to good use in many organisations but did find some of the setup clunky and eventually realised things didn't seem to be working the way they should be. Ultimately, we've had to abandon our planned use in its current state. Some retooling would make a big difference!

Interesting use case and App

I think this is a great use case on leveraging the platform for an everyday activity all companies can use. Is the source code available in github? I think we'd like to use/enhance this.