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Confluence to Salesforce Knowledge Integration | Knowledge:Bridge

By zAgile Inc.

Make Confluence your single source of truth and publish knowledge instantly

Starting at $5,000   USD/company/year
Try It
Industries
Financial Services
Healthcare & Life Sciences
High Tech
Business Need
Customer Service
Agent Productivity
Integration
Requires
Service Cloud
Compatible With
Experience Cloud
Government Cloud

Turn Confluence into your single source of truth and publish knowledge instantly to Salesforce Knowledge—no duplication, no custom code.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Service Cloud
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Experience Cloud
Government Cloud
Salesforce Editions
Enterprise
Unlimited
Developer
Additional Requirements
Requires Salesforce Knowledge

App Details

Version
KnowledgeBridge/KB-v1.4.6 1.4.6
Listed On
03/12/2021
Latest Release
06/18/2026
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
No Limits
Lightning Ready
Managed Package
Lightning App Builder
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 8
Custom Tabs: 2
Custom Apps: 1
Lightning Components
Global: 1
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.4.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
06/14/2024

Additional Details

Turn Confluence into Salesforce Knowledge—Without Duplication Knowledge:Bridge is a purpose-built Confluence to Salesforce Knowledge integration that enables teams to create, curate, and publish knowledge content directly from Atlassian Confluence into Salesforce Knowledge—quickly, seamlessly, and without custom development. Author once in Confluence. Publish everywhere in Salesforce. Knowledge:Bridge helps organizations deliver consistent, accurate knowledge to agents, customers, and partners. Customer support teams are under pressure to resolve cases faster, meet SLAs, and deliver exceptional customer experiences. But knowledge is often: Scattered across tools and teams Difficult to curate and maintain Slow and manual to publish into Salesforce Teams spend too much time on knowledge transfer, curation, and publishing, which slows down support and impacts customer satisfaction. Knowledge:Bridge transforms Confluence into your Salesforce Knowledge content engine. Use Confluence as your single source of truth Publish content directly into Salesforce Knowledge Deliver knowledge across support teams and customer-facing channels

Need help?

zAgile Inc.

San Francisco, California, USA

https://www.zagile.com/products/KnowledgeBridge-Support-and-SLA.pdf

Support Phone415-946-8910
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