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Confluence to Salesforce Knowledge Integration | Knowledge:Bridge

Make Confluence your single source of truth and publish knowledge instantly

Starting at $5,000   USD/company/year
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Industries
Financial Services
Healthcare & Life Sciences
High Tech
Business Need
Customer Service
Agent Productivity
Integration
Requires
Service Cloud
Compatible With
Experience Cloud
Government Cloud

Highlights

Create & Curate in Confluence Leverage Confluence’s powerful wiki environment to build product documentation, FAQs, and knowledge articles with full collaboration across teams.

Publish to Salesforce Knowledge Convert Confluence pages into Salesforce Knowledge Articles with ease—individually or in bulk—while preserving formatting and structure.

Enable Self-Service & Knowledge Sharing Make knowledge accessible to: Support agents in Salesforce Service Cloud Customers via Experience Cloud portals Partners and internal teams

Maintain Workflow & Governance Control content quality with workflows, approvals, permissions, and structured metadata mapping.

Track and Share Knowledge Across Teams Bridge the gap between product teams creating knowledge and support teams consuming it—without leaving their tools.

Provider Details

zAgile Inc.
San Francisco, California, USA
Founded
2006
Phone
(415) 946-8910

zAgile’s mission is to “consumerize” application integration to bridge the gaps between Sales, Customer Support and Product Development. zAgile provides smart, instant, and socially-enabled application integration to IT and business managers in SMBs, as well as departments of large enterprises. zAgile’s connectors deliver intrinsic new capabilities including: social-enablement, interoperability, reporting, and search of the integrated content. These capabilities deliver benefits of increased collaboration, increased margins and customer satisfaction.

Pricing Details

Requires API enabled and Salesforce Knowledge Starting at $5,000/year per Salesforce org for publishing up to 500 Knowledge Articles from Confluence

Default Plan

$5,000 USD/company/year

Free trial available for 15 days

Lowest Starting Price

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