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rSTAR | Real-Time Field Data Capture for Salesforce
Configurable data collection app extends Sales & Service Cloud to the field
- Business Need
- Productivity
rSTAR's mobile field data capture allows your organization to accelerate field service operations by digitizing paper-intensive tasks and automating reporting. Mobile technicians and inspectors can upload data directly to Salesforce from the field.
Compatibility
- Salesforce Editions
- ProfessionalEnterpriseUnlimitedForce.comDeveloperEssentials
App Details
- Version
- FieldDataCapture/1.4 1.4.0
- Listed On
- 10/06/2021
- Latest Release
- 03/05/2022
- Supported FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpManaged PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsManaged Package
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 4Custom Tabs: 0Custom Apps: 0
- Lightning Components
- Global: 4App Builder: 1Community Builder: 1
- Languages
- English
Security
Additional Details
rSTAR's Field Data Collection App for Sales & Service Cloud creates real-time CRM connectivity between the office and field, improving the efficiency, speed, and visibility of field service work by facilitating live collaboration between management, operations and field crews in real time. The field data capture process is one of the most critical and time-consuming activities that asset-intensive organizations (utilities, manufacturers, construction/engineering firms, etc.) face today. With a field data collection app from rSTAR, you can extend existing “back-office” applications and databases to simplify access to… • Orders, Assignments & Routing • Customer Contact Information • Knowledge Base & Product Manuals • Billing & Invoice Generation • Live Communication with Office • Customer confirmation (eSignature tools, etc.) By extending Salesforce to the field, users can access & collect data on mobile devices and have that seamlessly flow into/out of Sales or Service Cloud in a customer-tailored fashion, improving communication, visibility, and accountability while shortening the sales & service cycles to improve customer experience and revenue.
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rSTAR Technologies
Westmont, IL, USA