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Sinergify - A Salesforce Jira Connector
Elevating Salesforce-Jira Integration Experience for Greater Usability
- Business Need
- Customer ServiceCollaborationIntegration
- Requires
- Service Cloud
- Compatible With
- Sales CloudService CloudExperience Cloud
Sinergify: A connector for Salesforce and Jira integration helps organizations bring various customer-facing and backend teams to a common platform paving the way for greater cross-functional collaboration.
Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- Service Cloud
- Compatible WithThis solution is tested to work with and extends the value of these products, but doesn't require them.
- Sales CloudService CloudExperience Cloud
- Salesforce Editions
- ProfessionalEnterpriseUnlimitedDeveloper
App Details
- Version
- Sinergify/Sinergify 6.57.0
- Listed On
- 11/15/2019
- Latest Release
- 07/10/2026
- Supported FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Community BuilderReady to use in the Salesforce Community Builder.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.Lightning App BuilderReady to use in the Salesforce Lightning App Builder.
- No LimitsLightning ReadyCommunity BuilderManaged PackageLightning App Builder
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 34Custom Tabs: 7Custom Apps: 2
- Lightning Components
- Global: 30App Builder: 5Community Builder: 4
- Languages
- DutchEnglishFinnishFrenchGermanDanishItalianJapaneseKoreanPortugueseRussianSimplified ChineseSpanishSwedishThaiTraditional Chinese
Security
Additional Details
Sinergify Use Cases: ● JIRA ISSUE MANAGEMENT Users would be able to easily create, link/unlink, update and track Jira issues directly from Salesforce ● BI-DIRECTIONAL SYNC, CONTROLLED SYNCING OF DATA, COMMENTS, AND ATTACHMENTS The integration allows the bi-directional syncing of data including comments and attachments. Admins have to decide what comments, attachments should be visible and to whom ● AUTO JIRA CREATION Use our inbuilt methods in your Process Builders, Triggers, Apex to create a Jira issue automatically ● ADVANCED SEARCH Leverage an improved search capability that allows searching based on multiple facets including Jira components, filters, case numbers, etc. ● JIRA STATUS/TRANSITION HANDLING Users can change the status of Jira issues right from Salesforce. Also, Jira transitions, which include screens asking for additional information to change the Jira status, can be handled in Salesforce ● FEED ITEM CONTROL Use #linktojira to link a case or any other object (based on field mapping) to a Jira issue. Also, sync your feeds as a comment on Jira or use them to sync files using #sendtojira. For more details, visit www.sinergify.com
Need help?
Grazitti Interactive™
340 E Middlefield Rd, Mountain View, CA, 94043, US
https://www.sinergify.com/