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WeLoop

By Weloop

Enterprise collaborative feedback tool

No Ratings
Starting at €3   EUR/user/month

Discounts available for nonprofits

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Business Need
Admin & Developer Tools

Ensure the ROI expected by your users on your Salesforce application! WeLoop allows product teams to focus and develop in priority relevant and value-added user feedback (improvement, bug support..), during all lifecycle stages of your project.

  • WeLoop demo on Salesforce

  • Veolia's testimonial

Compatibility

Salesforce Editions
Professional
Enterprise
Unlimited
Force.com
Developer
Essentials

App Details

Version
WeLoop/ver 1.2 1.2.0
Listed On
03/09/2021
Latest Release
03/04/2022
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 1
Custom Tabs: 2
Custom Apps: 1
Lightning Components
Global: 5
App Builder: 0
Community Builder: 0
Languages
English
French

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.2.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
10/09/2020

Additional Details

First tool allowing all users of the same Salesforce application, organized into communities, to interact together, report their needs and requests of improvement. On the user side, WeLoop appears as an intuitive widget with a strong focus on the collaborative experience. Through the widget, users can collectively express their improvement requests, needs, incidents or bug reports without leaving their Salesforce environment. Each feedback is shared with the entire user community, allowing them to discuss and react to a topic instantly without language barrier. In fact, WeLoop translates users’ conversations in real time into more than 70 languages. For application managers, WeLoop is an interface that allows them to collect all user requests, prioritize the most relevant ones thanks to data and pre-qualify them before sending them for development on project management tools (Jira, ServiceNow, GitLab...). It is through a customisable kanban (evolutive dashboard) that the application manager has an overview of all the requests created by users and, follow up, qualify and make the requests evolve.

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