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Salesforce SMS - #1 Salesforce Text Messaging App

By Heymarket

Securely send SMS, MMS, and email directly from Salesforce with Heymarket.

Starting at $7.5   USD/user/month
Try It
Industries
Healthcare & Life Sciences
Professional Services
Retail
Business Need
Sales
Customer Service
Agent Productivity
Requires
Sales Cloud
Service Cloud

The highest-rated SMS for Salesforce integration, Heymarket’s Salesforce messaging app allows Salesforce users to send SMS and email from the app easily.

  • Heymarket Product Demo

Highlights

Text and Email Where You Work in Salesforce -Text and email from Leads, contacts, campaigns, accounts, opportunities, and custom objects -Use a handy utility bar to start conversations with any Salesforce Object record -Include SMS and emails in reports

Extend Your Reach with AI-Assisted Conversations -AI translation and auto-replies -One-click message refinement -Contextual thread summaries -Knowledge base-based auto replies

Engage Customers by Adding Texting and Email to Flows -Add texting and email to Flows and Process Builder to automatically engage leads and customers -Create workflows based on customer communication behavior, attributes, and messages

Automate Your Text Messaging and Email -Precision Triggers: Instant messaging via keywords or behavior. -Lifecycle Ops: Auto-segment contacts and enroll in nurture flows. -Smart Workflows: Rank priorities to execute mission-critical logic first.

Reach More People With 2-Way Bulk Texting and Email -Send targeted bulk SMS, MMS, and email directly to List Views -Send surveys to measure CSAT and get instant feedback -Segment contacts based on preferences -Nurture leads with omnichannel campaigns

Improve Team Productivity by 10x -Automatically route and assign texts and emails to the right agent -Collaborate directly on conversation threads with private comments and Salesforce native notifications -Stay on task with reminders

Expedite Communications -Set auto replies during and after business hours -Schedule follow-ups and appointment reminders -Expedite paperwork with picture messages -Teams that use Heymarket improve response rates by 4x

Work Better Together with Group Text Messaging -Chat with multiple contacts at the same time in a single, easy-to-manage conversation -Allow contacts to initiate group messages and respond to incoming texts -Send and receive group texts from Salesforce

Meet Customers Where They Are with Web Chat, SMS, and Email -Give customers an easy path to start conversations on your website -Respond over chat or follow up without leaving Salesforce -Gather contact details on Heymarket forms that sync to SFDC

Provider Details

Heymarket
San Francisco, CA
Founded
2016
Website
Email
Phone
(415) 562-0100

Hey there! We're Heymarket. We believe a great conversation has the power to start, strengthen, and grow relationships between businesses and their customers. Centralizing your texting and email is the best way you can do just that. Our Mission Heymarket’s mission is to empower businesses to build relationships using intuitive, secure, and personalized communications. Our Story Heymarket was founded by the team behind the online project management application Manymoon. Inspired by the seamless conversations they had texting and emailing with brands, the founders realized businesses lacked tools to centralize their communications and work efficiently as teams. Now, Heymarket empowers thousands of businesses to securely send 500 million texts and counting. Our Ratings 4.95 average rating on Salesforce AppExchange Heymarket's Ratings in Conversational Customer Engagement category: 94% rating for Ease of Use 96% rating for Seamless Escalation 98% rating for Multipurpose Engagement 98% rating for Simultaneous Multichannel

Pricing Details

Subscription to Heymarket.com services is needed to exchange messages beyond the TRIAL period. Please contact help@heymarket.com for more details.

Default Plan

$7.5 USD/user/month

Free trial available for 14 days

Lowest Starting Price

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