Salesforce SMS - #1 Salesforce Text Messaging App

Been loving the UI, features, and the support

The UI is a big improvement from other texting apps we've used before. Also, the support team has been very helpful.

Excellent Customer Service

Heymarket has made a dramatic, positive change to the workflow of our sales staff. We had multiple instances where the way we are using Heymarket inside of Salesforce required special configuration. We had some issues configuring it the right way. They are always ready to quickly get on a video call to walk us through the correct steps to accomplish our goals. Their help desk responds quickly to assist us with anything we need. Most recently, they added a feature that we requested that allows us to manually sync list views in addition to contact records and Heymarket messages. We are very satisfied with the product and our experience working with them. We would recommend the app to others.

Excellent!

Heymarket has really changed how we communicate with our leads. The integration with Salesforce is seamless and the chrome extension makes it easy to start a conversation from anywhere. Our representative, Giovanni, is extremely helpful and responsive. He's always willing to help and even do a video call to answer questions and troubleshoot any issues. Definitely recommend.

HeyMarket Fields in Salesforce

Sam from customer service at HeyMarket was amazing and finally rectified an issue we were having for 8 months in our Salesforce/HeyMarket integration and data tracking related to incoming text messages. I will say it did take a long time to get this issue fixed, but once we connected with Sam, he finally fixed it and it has been a game changer for our team! Thank you thank you thank you, Sam!

Overall Review

Easy to configure, and any hang-ups are resolved quickly with their great support team. Visualforce pages and configuration of the managed package works very well and is efficient.

Great customer service and easy to use

This app was very easy to setup with clear instructions and our users are pleased with their visibility into messaging and the speed. Customer service was excellent and very responsive to questions during and after setup.

Awesome App with tons of features and support

Heymarket is the perfect app to compliment our business. Took our business to the next level and we now can't see ourselves without it. Our clients have another method of reaching us, its fast, intuitive, and has a load of features (templates, campaigns, automations) available. The support team is great, Giovanni helped us integrate into Salesforce and the systems work in concert flawlessly. Thank you to our HeyMarket Team for the great communication, and always being available to help grow our business

Great Platform and Even Better Support

Heymarket has been a game-changer for our business and is so much easier to use than other texting platforms we've tried. The Salesforce integration is very easy to use and the support team (especially Giovanni) is top notch and knowledgeable. One-to-one texting is one of the most critical parts of our business and Heymarket's integration and automation has allowed to do things we didn't even know were possible. Couldn't recommend highly enough.

Great tooling with great support to back it

I work for an online tech school where we had some niche requests in how we use SMS. The team at HeyMarket has been fantastic to work with and has scheduled extra time to accommodate our requests. Any time we have run into a question, the tech support team has been able to help us quickly. The tool has so many different functions that we have benefited from. It has definitely been a huge perk for our business to work with HeyMarket.

Works great with Salesfore

Works almost seamlessly with Salesforce. Being able to use it inside the platform is a very nice feature that keeps our users inside Salesforce