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Simple Case SLA Timer

Simple SLA timer compatible with Essentials edition.

Overview

Displays a countdown widget in the case record to help visualize the amount of time left to close the case.

1 of 4

  • Show the time remaining to close the case.

  • Displays the time taken to complete the action.

  • Configure your own SLA window with simple setup.

This is a basic SLA (service level agreement) app compatible with Salesforce Essentials. With this app you can configure a time window to track basic best practices when closing a case.

Categories

Business Needs
IT & Administration
Features
Native App
Built exclusively on the Salesforce Platform, ensuring reliability and performance.
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Native App
No Limits
Lightning Ready
Managed Package

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