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Alcmeon for Salesforce

Build your customers' loyalty and grow your revenues using messaging!

Overview

Consumers want to communicate with brands as simply as texting a friend on Messenger, WhatsApp, Instagram, or Webchat. We optimise customer service by seamlessly mixing AI Automation & human response.

Customer service: Always on, faster, scalable... With Alcmeon, messaging can quickly become your new frontline channel to interact with customers.
Messaging marketing: grow traffic and generate incremental leads using new messaging channels.
Conversational commerce: Use messaging to increase conversion rates and to sell directly in your customers' favorite mobile apps !

Alcmeon for Salesforce is a powerful business messaging solution that links Alcmeon's customer profiles with Salesforce Service Cloud and brings a 360 view on all conversational channels. Leveraging Alcmeon’s best of breed technology, which combines seamlessly rule-based and AI algorithms, guided conversations and NLP chatbots, automatic and human answering, Alcmeon for Salesforce lets enterprises manage incoming public & private customer messages very efficiently. Alcmeon, which is primarily designed for leading B2C brands, has embedded an impressive array of specific conversational analytics to measure performance and customer satisfaction (NPS, CES, C-Sat...). Whether the main goal is to improve customer service or to increase sales, Alcmeon is the most advanced business messaging platform for large businesses.

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Elevate Your Agents with AgentExchange Solutions

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Alcmeon for Salesforce

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