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Alcmeon for Salesforce

By Alcmeon

Build your customers' loyalty and grow your revenues using messaging!

Starting at €1,375   EUR/company/month

Discounts available for nonprofits

Business Need
Marketing
Requires
Service Cloud

Consumers want to communicate with brands as simply as texting a friend on Messenger, WhatsApp, Instagram, or Webchat. We optimise customer service by seamlessly mixing AI Automation & human response.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Service Cloud
Salesforce Editions
Professional
Enterprise
Unlimited
Force.com
Developer
Essentials

App Details

Version
Alcméon/Alcmeon 5.52 Mar 2025 5.52.0
Listed On
02/06/2020
Latest Release
03/27/2025
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Person Accounts
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 5
Custom Tabs: 0
Custom Apps: 0
Lightning Components
Global: 2
App Builder: 2
Community Builder: 0
Languages
Dutch
English
French
German
Italian
Spanish

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
5.52.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
05/13/2025

Additional Details

Alcmeon for Salesforce is a powerful business messaging solution that links Alcmeon's customer profiles with Salesforce Service Cloud and brings a 360 view on all conversational channels. Leveraging Alcmeon’s best of breed technology, which combines seamlessly rule-based and AI algorithms, guided conversations and NLP chatbots, automatic and human answering, Alcmeon for Salesforce lets enterprises manage incoming public & private customer messages very efficiently. Alcmeon, which is primarily designed for leading B2C brands, has embedded an impressive array of specific conversational analytics to measure performance and customer satisfaction (NPS, CES, C-Sat...). Whether the main goal is to improve customer service or to increase sales, Alcmeon is the most advanced business messaging platform for large businesses.

Need help?

Alcmeon

Paris, France

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