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Rider Bot: Field Service Lightning Appointment Management
Keep your customers in the loop about their Service Appointments
- Business Need
- Customer Service
Rider is an Einstein Bot and Lightning Messaging enabled App-less experience for customers to interact with their Field Service Service Appointments over SMS (or other messaging channels).
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Showing 5 of 5 Reviews
Simple & Free !
Loved the app. appointment scheduling through text is an awesome feature.
Rider is amazing!
High-quality app that will save you tons of time sharing FSL appointments with your mobile customers. Hard to believe this is free!
Do the job
Great app. I highly recommend it.
Rider is Rad!
This helped us use bots much faster!
Simple Bot. Lots of Power.
This bot helps simplify much of the complexities around scheduling complex service appointments. It's super simple for customers to be able to schedule their own appointments by just responding to an SMS. I for one am really excited about the potential for bots to facilitate much of the service lifecycle over easier channels for our customers!