Jira Connector for Salesforce by Peeklogic PRO | PSA | DEVOPS | Agile

Max Improvment

This is an amazing app; it helps us with workflows in different scenarios.

Excellent Product!

I highly recommend this product for anyone working in both Salesforce and JIRA. We have established a COE, and this tool played a pivotal role in its implementation. All our JIRA stories originate from Salesforce cases, and this product seamlessly converts a Salesforce case into a JIRA story, ensuring its continuous updates. It is also a scalable solution. While JIRA lacks robust reporting capabilities, synchronizing JIRA with Salesforce enables us to keep our business user informed of all development efforts in JIRA through Salesforce Dashboards and Reports. Thank you Peeklogic for providing this invaluable tool!

Big workflow improvement

We’ve seen a big improvement in efficiency since adding Peeklogic. It streamlines workflows across Salesforce and Jira, helping both teams stay aligned.

Efficiency gained in customer support escalations

The app has helped our team escalate issues directly from Salesforce to Jira. From the front end, it works fairly seamlessly and helps our teams more effectively collaborate.

It works!

Facilitated the automatic, bi-directional flow of data between Salesforce and Jira (push and pull). This automation was the direct cause of the time and effort savings for the team by "eliminating duplicative tasks." The plugin's core value for us is its ability to ensure data consistency and in reducing manual data entry.

Good to use

Seamless usage

Straighfoward app + great support

The Jira integration works smoothly, and the support has been incredible every time I've needed help.

Good app for Jira integration

Simple and straight forward app to use. Sometime we get some errors from updates or other issues but usually support is pretty good.

Simple to use

The usage is straightforward.

Easy to configure

The package is easy to configure and it has allowed our teams to create Jira tickets directly from Salesforce which has improved the user experience a lot.