MenuAgentExchange
SalesforceSlack

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

IBM FileNet Content Manager Connector for Salesforce

By IBM Watson

Work in Salesforce, store content in FileNet

$5   USD/user/month
Try It
Industries
Horizontal Product
Business Need
Finance
Commerce
Integration
Requires
None
Compatible With
Sales Cloud
Service Cloud
Experience Cloud

Seamlessly upload content and store in IBM FileNet Content Manager, a flexible, full-featured content management solution that can govern all enterprise content, automatically extract insight from unstructured content and dissolve content silos.

  • Connect Salesforce CRM Content to FileNet

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
None
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Sales Cloud
Service Cloud
Experience Cloud
Salesforce Editions
Professional
Enterprise
Developer
Additional Requirements
IBM FileNet Content Manager version 5.5.8 or later.

App Details

Version
IBM FileNet Salesforce Connector/Fall 2024 5.9.0
Listed On
04/28/2020
Latest Release
10/18/2024
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 5
Custom Tabs: 2
Custom Apps: 1
Lightning Components
Global: 3
App Builder: 0
Community Builder: 0
Languages
Dutch
English
Finnish
French
German
Danish
Italian
Japanese
Korean
Portuguese
Russian
Simplified Chinese
Spanish
Swedish
Thai
Traditional Chinese

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
5.8.1
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
10/27/2023

Additional Details

This native integration allows users to upload sales and service related content through Salesforce and seamlessly store them in FileNet, gaining the control and power of an enterprise content management solution. The Lightning widget can be strategically placed on any page making it easy to deploy and use. Upload related documents while working in Salesforce without having to switch between applications, allowing sales and service people to sustain their focus and productivity. Increase information accuracy with consistent document indexing and be confident that you have the most current customer information, regardless of who updated them. Automatically associate FileNet documents to a Salesforce record and it will appear on Salesforce pages, reducing manual steps and reliance on information sharing between teams. Administrators can customize and choose which object stores, document classes, and properties to display to end users. FileNet's content services enable enterprises to leverage content as a foundation for major digital transformation, AI and cloud initiatives. Learn more at https://www.ibm.com/products/filenet-content-manager

Need help?

IBM Watson

Armonk, New York, United States

Other ResourcesTerms & Conditions