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Private ListingThis listing is private and can't be found by searching or browsing AppExchange.

LWC Service Console Case Timer (Archived)

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Free  

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Business Need
Productivity

Compatibility

Salesforce Editions
Enterprise
Unlimited
Force.com
Developer

App Details

Version
Case Timer/Spring 2020 1.91.0
Listed On
09/17/2019
Latest Release
01/09/2023
Supported Features
Native App
Built exclusively on the Salesforce Platform, ensuring reliability and performance.
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Native App
No Limits
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 3
Custom Tabs: 1
Custom Apps: 0
Lightning Components
Global: 3
App Builder: 1
Community Builder: 1
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.91.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
09/11/2019

Additional Details

This package has been superseded by a new version found here: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N4V00000I0w7xUAB As a new Case record page is opened by an agent, the case timer clock will automatically begin counting the time spent viewing the Case. On closing of the Case tab or navigating away from current URL, a log is automatically created logging the agents time spent on the Case. A full log of the users and their time spent on the Case is also viewable through the component. Setup Guide: https://salesforce.quip.com/kcHiAgqLWdg1 Please document any issues you're having here: https://salesforce.quip.com/p9NXAJRwPFLj

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