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DecisionEngines - Intelligent Process Automation

Intelligent Automation

Overview

Decision Engines (DE) automates the end-to-end processing of Salesforce Service Cloud requests in enterprise. DE AI Bots process case emails, attachments, and integrates with back-office ERP systems (SAP, Oracle, etc.) to respond in realtime, zero-touch.

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  • Invoice Automation, Contract Reconciliation.

  • Invoice Queries, GL posting, Vendor Onboarding, Statements, and Credits, etc. without any human intervention and delivers incredible customer experiences.

  • A cloud based, Knowledge Work Automation Platform that automates routine knowledge tasks in business processes; enabling unprecedented business efficiencies, agility and delightful customer experiences.

Decision Engines (DE) automates the end-to-end processing of Salesforce Service Cloud requests in the enterprise. DE uses AI Bots to process case emails, attachments, and integrates with your back-office ERP systems (SAP, Oracle, etc.) to respond to customers in real-time with zero-touch. Our Service Desk solution automates: Invoice Queries, GL posting, Vendor Onboarding, Statements, and Credits, etc. without any human intervention and delivers incredible customer experiences.

Categories

Business Needs
Productivity
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package