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DecisionEngines - Intelligent Process Automation
Intelligent Automation
- Business Need
- Productivity
Decision Engines (DE) automates the end-to-end processing of Salesforce Service Cloud requests in enterprise. DE AI Bots process case emails, attachments, and integrates with back-office ERP systems (SAP, Oracle, etc.) to respond in realtime, zero-touch.
Compatibility
- Salesforce Editions
- Enterprise
App Details
- Version
- Decision_Engines/DE Production 1.0.0
- Listed On
- 10/09/2019
- Latest Release
- 03/04/2022
- Supported FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyManaged Package
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 1Custom Tabs: 1Custom Apps: 1
- Lightning Components
- Global: 0App Builder: 0Community Builder: 0
- Languages
- English
Security
Additional Details
Decision Engines (DE) automates the end-to-end processing of Salesforce Service Cloud requests in the enterprise. DE uses AI Bots to process case emails, attachments, and integrates with your back-office ERP systems (SAP, Oracle, etc.) to respond to customers in real-time with zero-touch. Our Service Desk solution automates: Invoice Queries, GL posting, Vendor Onboarding, Statements, and Credits, etc. without any human intervention and delivers incredible customer experiences.
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DecisionEngines.ai
PaloAlto, CA, USA