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Healthcare (HLS) Payer Chatbot

By springML, Inc.

HLS Payer Chatbot - Drive Member Self Service and Agent Efficiency

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Free  

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Industries
Healthcare & Life Sciences
Business Need
Customer Service

Built on the Einstein Platform, this Chatbot will answer your members' requests related to billing & network service inquiries like the cost/status of claims & near by physician location with unparalleled precision leveraging Natural Language Processing.

  • Predictive Churn Accelerator

Compatibility

Salesforce Editions
Enterprise
Unlimited
Developer

App Details

Version
HLS Payers Einstein Bot/Summer 2019 1.0.0
Listed On
10/22/2019
Latest Release
03/04/2022
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Salesforce Shield
Supports Salesforce orgs that use Shield.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Salesforce Shield
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 3
Custom Tabs: 3
Custom Apps: 1
Lightning Components
Global: 0
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.0.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
09/03/2019

Additional Details

SpringML is one of the earliest Salesforce strategic partners in the Einstein ecosystem; specialized in AI/NLP based chatbot applications, conversational interfaces & Einstein analytics solutions. About Healthcare (HLS) Payer Chatbot Powered by NLP, SpringML’sHealthcare (HLS) Payer Chatbot provides a tailored, personalized user experience leveraging Salesforce platforms such as Apex, Process builder to capture the intent and member profile information. Whether it’s a question related to simple billing like their last medical claim or out of the pocket expense or network services inquiries, like requesting a list of nearby in-network physicians, SpringML’s Healthcare (HLS) Payer Chatbot can help. For example, a member can submit a question like, “Who are the nearby in-network physicians?” The bot will return a list of all the physicians nearby by automatically analyzing the member’s location and identifying matches. Installation Support Once you install, Healthcare (HLS) Payer Chatbot will capture a complete list of Intents, dialogs, and basic Apex classes to be used as templates to get you started. Refer to provided Installation Instruction.

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springML, Inc.

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