Replace your Web2Lead and Web2Case static forms with a conversational experience, available 24/7 to create, qualify and route new Leads, answer your most common questions and if needed, create, qualify and route Cases within your contact center.
1. Check the Installation prerequisite: https://salesforce.quip.com/eWRVAABKItz6
2. Install the package
* For this unmanaged package, please be sure to install for all users
3. Check the Post Installation Setup: https://salesforce.quip.com/iBvKAKdeySfX