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Change Management at Login

Prepare users for change before work.

Overview

  • Ease Lightning transition by providing contextually relevant information depending on user's currently selected preference.

  • Let users create a follow up reminder to test out a new feature if they are not ready yet. Distribute information on a particular day of the week to avoid over-communication. Extend to any other types of change management activities.

  • NEW IN 1.2: Integration with Trail Tracker. Nudge users to complete select assigned badges for change management initiatives.

Change Management at Login is a simple but powerful flow template that can be used to distribute relevant information and encourage users to try new features. This template is designed for Lightning transitions but certainly can be extended to other types of change management activities. Currently included in the template is * Logic to determine if user can access Lightning * Logic to determine current user's Lightning preference * Method to give user the choice to try Lightning * Method for user to set a reminder if now is not a good time to try feature To implement, simply create a login flow referencing this flow for a specific profile. To learn about login flows visit https://help.salesforce.com/articleView?id=security_login_flow.htm&type=5 NEW IN 1.2: Integration with Trail Tracker. Nudge users to complete select assigned badges for change management initiatives.

Categories

Features
Native App
Built exclusively on the Salesforce Platform, ensuring reliability and performance.
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Native App
No Limits
Lightning Ready
Managed Package

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