Conexiom for B2B Commerce

Additional Details

TOUCHLESS ORDER PROCESSING Sales order automation eliminates the extra steps involved in processing of emailed orders and turns them into digital orders in B2B eCommerce. This also includes the ability to track order status as well as manage order exceptions in Conexiom working from a case in ServiceCloud from Salesforce.com 100% ACCURACY Conexiom works by capturing and transforming emailed purchase orders sent by customers in their own unique formats directly into B2B Commerce with 100% accuracy. Complete accuracy means you don’t have to fix costly mistakes. INCREASED PRODUCTIVITY Sales order automation can unlock up to 30% more capacity for your customer service teams to focus on serving customers instead of entering orders, increasing your levels of customer satisfaction. REDUCED ORDER CYCLE TIMES Automating sales orders can shorten order cycle times by up to 80% and allows you to process orders up to 95% faster. Complex orders with dozens of line items can be processed in seconds, getting customers their orders more quickly.