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Consent Capture - Flow Template

Manage your Customers' Privacy on Salesforce with Consent Capture!

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Ranger
Lifelong learners who have earned the Ranger rank or higher on Trailhead
3.75
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Showing 8 of 8 Reviews
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Provides a foundation, but hard to fit to our business

I'd like it to support authorization Form consents in addition to contact point consents. We need to be able to create and track a form sent to clients that would authorize us to share information with an affiliated business line. We need to be able to customize the response options and the time the form is valid for and if it gets revoked. It's not a contact point type consent, it's an information sharing consent.

Gauhar Kassymbek
Double Star Ranger

Consent type descriptions are not showing

The Output Value field is filled in in the Custom Metadata records, however, when I run the flow, the descriptions are not showing.

ET Jones

Getting Errors

I, as the recipient, am getting an error stating the Test_Case_c is null. (Custom Mdt)

Consent Capture - Consent point type issue

Hi, first of all I want to thank you for this great package that helped us to satisfy our customer and meet his requirements. I'm a Salesforce employee and I'm facing a technical issue with Consent Capture button, when I click on it it lists multiple Contact Point Types (Email, Phone, Web ...) but I cannot select any. Can you please redirect me to someone from Salesforce who can assit me with this ? Thank you in advance

Looks nice but...

This solution seems like a nice start but am I missing how a client can manage their own content? How can a lead or contact update their own preferences?

Marla Hay
Double Star Ranger

Awesome use of consent data model

Super helpful front end flow for managing consent!

Roy Rusten
Double Star Ranger

Great component

Finally we have a proper Consent Management system in Salesforce! Great to have this flow with lightning components to utilize the new Consent objects in Salesforce. When can we expect support for a public Preference Center as well?

Pawel Gumiela
06/27/2021

Hi Marla, Could you please provide us with the information what is the progress on this solution? Can we participate in any kind of testing?

Marla Hay
Double Star Ranger
04/14/2020

Hi Roy - I'm in product at Salesforce, focused on this consent data model and privacy in general. We're looking into preference center components that would work on top of the consent data model. Would you be interested in providing feedback on what we're building?

Dimitrios Bithyzis

Consent Capture - Flow Template // Consent Capture button missing

The presentation at Dreamforce was exquisite and from the standing ovation the presentation received I am guessing that the product will solve a great deal of GDPR issues.  The reason we are contacting the team is that we just installed the Consent Capture Flow template into our developer ORG, the flow works flawlessly (great design) but we can not locate the Button - Consent Capture. I have tried to create a button from scratch and load the - ConsentCaptureDisplayComponent - lighting component but the component is not available. Please advise

Isaac Cheng
10/31/2025

Just to say I encountered the same issue, and my workaround is to create an action that runs the Consent Capture Flow. It is slightly difficult to customise it though for items such as consent period (e.g. we don't have to set an Effective To but we cannot take it away)

Georgios Zazanis
Triple Star Ranger
04/29/2025

Did you finally resolve it?

Florian Röttgen
Ranger
01/03/2024

I am currently facing the same issue. Any updates on this?