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Unsubscribe Link

Allow constituents a way to unsubscribe from email sent from Salesforce

Overview

Include an easy way for recipients to unsubscribe from commercial email sent through Salesforce. By clicking the link, all contacts and leads with the relevant email address will be checked "Email Opt Out."

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  • By default the person will receive a confirmation email, but that can easily be removed from the process. See the documentation.

When the recipient clicks to unsubscribe, a screen flow asks them to confirm their wish to unsubscribe. Then the flow will look for all contacts and leads who have this in the Email field or as their preferred email address (if you're in Nonprofit Success Pack). All contacts or leads who meet that requirement will be marked "Email Opt Out." The final screen will confirm that they have unsubscribed. The email address owner will receive one confirmation email immediately. One custom object record will be created for each contact or lead that is opted out, allowing your company to report on the number of opt-outs.

Categories

Business Needs
Mass Emails
Features
Native App
Built exclusively on the Salesforce Platform, ensuring reliability and performance.
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Editable Code
This product is installed as an unmanaged package in your Salesforce org and its code is available to view and modify.
Native App
Lightning Ready
Editable Code

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