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KPMG Global

Connect to your customers with speed, scale, and intelligence

Salesforce Consultants
Summit Tier
Forward Deployed Engineering
Industry Competencies
Financial Services
Manufacturing
Product Competencies
Agentforce Sales
Agentforce Service
Platform
Certified People
People employed by the consultant who hold Salesforce certifications that align to competencies
923
Certifications
The number of certifications held by people at this organization that align to competencies
4,027

Description

Customer expectations are shifting at the speed of technology. This now includes generative artificial intelligence (AI), which can personalize experiences at scale, offer new insights into data, and streamline front, middle, and back-office integration. Companies that implement these opportunities faster while protecting customer trust will speed ahead in a race for loyalty that’s no longer in the future. It’s now. At KPMG, we have invested $2 billion in cloud and AI technologies to help clients accelerate their adoption of modern technology in a way that is responsible, reliable, and ethical. And through our alliance with Salesforce, we can help you build these improvements into an integrated customer experience. Salesforce is the market leader in cloud-based platforms that help businesses connect to their customers. Their Customer 360 solutions harness AI to elevate the customer experience at every touchpoint, MuleSoft empowers integration across the enterprise, and Tableau visual analytics help turn data into deeper insights and better decisions. Together, KPMG and Salesforce can accelerate your business transformation and build lasting connections to your customers.

Highlights

Learn more about KPMG Salesforce solutions and insights at read.kpmg.us/Salesforce

New! Life Sciences and AI | Accelerate customer engagement and improve speed to value with Salesforce and KPMG (see data sheets)

New! Healthcare and AI | KPMG and Salesforce can help healthcare organizations unlock new levels of efficiency, personalization, and patient engagement (see data sheets)

New! Financial Services | Enhance lending operations for improved customer experience with direct integration of Empower and Salesforce (see data sheets)

KPMG's Achievements

Consulting Partner

Summit Tier

Partner Network

Forward Deployed Engineering

Provider Details

KPMG
New York, NY

Modern customers expect exceptional, and personalized experiences at every interaction. Whether you serve businesses or consumers, your customers require efficient, secure transactions across all channels, responsive and transparent service and support, rapid and accurate results, and high-quality products and services. To meet these expectations—and do it profitably—you need to align front, middle, and back office operations across enterprise functions – a Connected experience. With a shared vision for connected enterprises that are hyper customer focused and aligned, KPMG and Salesforce help digitally transform your business to compete and succeed in today’s world while being prepared for the future. KPMG’s experienced driven approach to enterprise-wide digital transformation—Connected. Powered. Trusted.—provides industry-focused, cross-cloud solutions and accelerated business results that align with how companies operate their business on a day-to-day basis. By tying the front office to the rest of the organization, KPMG and Salesforce help you deliver exceptional customer experiences.

Geographic Focus

Shows the regions where the provider operates or has done business
Countries

United States • Canada • Japan • Argentina • Australia • Brazil • China • Czechia • Denmark • Finland • France • Germany • Greece • India • Indonesia • Italy • Korea, Republic of • Mexico • Netherlands • Philippines • Singapore • South Africa • Spain • Switzerland • Thailand • Tunisia • Türkiye • United Kingdom • Vietnam

Languages

Supported Languages

Danish • Dutch • English • Finnish • French • German • Italian • Japanese • Korean • Portuguese • Russian • Simplified Chinese • Spanish • Swedish • Thai • Traditional Chinese