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Deutsche Telekom MMS GmbH

Implementation of customer journeys along sales,service,marketing,commerce

Overview

Implementation along the customer journeys following Sales, Service, FSL, Marketing, Experience, CPQ and Commerce Cloud. We also support customers on their road towards sustainability with the Net Zero Cloud. We support our Customers throughout all neede

See How Deutsche Telekom MMS GmbH Works

As part of Deutsche Telekom AG, Deutsche Telekom MMS GmbH is one of the largest implementation and consulting partner in Germany, Austria and Switzerland. High scalability is guaranteed by a proven offshore approach.
Multi Cloud Expertise: We implement the broad range of Salesforce Clouds: Sales, Service, Marketing,B2B and B2C Commerce, Community, CPQ, Field Service, Pardot, Tableau, MuleSoft, Heroku, mobile solutions, contact center/CTI, app exchange apps.
Technical and industry expertise in Automotive, Customer Goods, Manufacturing, IT Service, Retail & wholesale, Telecommunications, Healthcare and Transportation & logistics, among others.

In 2015 Deutsche Telekom MMS GmbH founded a Salesforce Cluster to bundle all Salesforce practice for our customers within Deutsche Telekom Group. Bundling Salesforce know-how and knowledge from business processes in sales, service, marketing, commerce, communities, encoding and security the CoE operates as a cross-functional matrix organization along the company. Around 150 Trailblazer - consultants, admins, developer, project and service manager, sales and marketing representatives - take care of our customers and accompany the cross industrial setup of Salesforce projects in large & mid-sized companies. To be up-to-date of all Salesforce cloud products, we are actually holder of more than 350 Salesforce certifications. In 2018 we launched our own Salesforce Academy aiming for a quick onboarding of new employees into the CoE Salesforce, to ensure continuous improvement and an above-average growth. If required, we provide the whole service lifecycle regarding the launch & expansion of the Salesforce platform: Digital Transformation Consulting, Scoping, Configuration & Development, Integration, Testing, Training, Go Live & Support.