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Deutsche Telekom MMS GmbH
Implementation of customer journeys along sales,service,marketing,commerce
- Industry Competencies
- AutomotiveProfessional Services
- Product Competencies
- Agentforce CommerceAgentforce MarketingAgentforce SalesAgentforce ServicePlatformSmall Business
- Certified PeoplePeople employed by the consultant who hold Salesforce certifications that align to competencies
- 182
- CertificationsThe number of certifications held by people at this organization that align to competencies
- 631
Implementation along the customer journeys following Sales, Service, FSL, Marketing, Experience, CPQ and Commerce Cloud. We also support customers on their road towards sustainability with the Net Zero Cloud. We support our Customers throughout all neede
Description
In 2015 Deutsche Telekom MMS GmbH founded a Salesforce Cluster to bundle all Salesforce practice for our customers within Deutsche Telekom Group. Bundling Salesforce know-how and knowledge from business processes in sales, service, marketing, commerce, communities, encoding and security the CoE operates as a cross-functional matrix organization along the company. Around 150 Trailblazer - consultants, admins, developer, project and service manager, sales and marketing representatives - take care of our customers and accompany the cross industrial setup of Salesforce projects in large & mid-sized companies. To be up-to-date of all Salesforce cloud products, we are actually holder of more than 350 Salesforce certifications. In 2018 we launched our own Salesforce Academy aiming for a quick onboarding of new employees into the CoE Salesforce, to ensure continuous improvement and an above-average growth. If required, we provide the whole service lifecycle regarding the launch & expansion of the Salesforce platform: Digital Transformation Consulting, Scoping, Configuration & Development, Integration, Testing, Training, Go Live & Support.
Highlights
As part of Deutsche Telekom AG, Deutsche Telekom MMS GmbH is one of the largest implementation and consulting partner in Germany, Austria and Switzerland. High scalability is guaranteed by a proven offshore approach.
Multi Cloud Expertise: We implement the broad range of Salesforce Clouds: Sales, Service, Marketing,B2B and B2C Commerce, Community, CPQ, Field Service, Pardot, Tableau, MuleSoft, Heroku, mobile solutions, contact center/CTI, app exchange apps.
Technical and industry expertise in Automotive, Customer Goods, Manufacturing, IT Service, Retail & wholesale, Telecommunications, Healthcare and Transportation & logistics, among others.
Deutsche Telekom MMS GmbH's Achievements
Provider Details
Deutsche Telekom MMS GmbH (MMS) facilitates the digital transformation of large and medium-sized B2B and B2C companies. With an annual 2021 turnover of € 200 million we enable our customers to develop new digital business models for Customer Experience, Industry 4.0, New Work and Digital Reliability. Leveraging our consulting and technical expertise with appr. 2,100 employees at 7 German locations, we also offer web and application management. Since 2011 Telekom MMS has been implementing Salesforce projects at Deutsche Telekom, which is the only Salesforce reseller in D.A.CH. and large parts of Europe. Since Q3/2019 we own an official consulting partner status with Salesforce. With more than 150 Salesforce experts holding more than 350 certificates we are the largest multi-cloud implementation partner in German-speaking parts in Europe, specialized on sales- services-, commerce- and marketing processes in midsized markets. We provide the whole lifecycle regarding the introduction and expansion of the salesforce platform and its common cloud solutions: Digital Transformation Consulting, Scoping, Configuration & Development, Integration, Testing, Training, Go Live & Support.
Geographic Focus
Japan • Brazil • Germany • Greece • Hungary • India • Malaysia • Mexico • Netherlands • Poland • Portugal • Slovakia • Sri Lanka • United Kingdom
Languages
English • German