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Lightning Knowledge Search and Replace
Mass update published and draft articles
- Business Need
- Admin & Developer Tools
- Requires
- Service Cloud
Lightning Knowledge Search and Replace allows knowledge base publishers or admins to quickly perform dynamic string substitutions on both draft and published article text field values and also update the visible by (customer, partner, public) fields.
Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- Service Cloud
- Salesforce Editions
- ProfessionalEnterpriseUnlimitedForce.comDeveloperEssentials
App Details
- Version
- Search and Replace Lightning Knowledge/February 2023 1.9.0
- Listed On
- 02/13/2020
- Latest Release
- 02/16/2023
- Supported FeaturesNative AppBuilt exclusively on the Salesforce Platform, ensuring reliability and performance.No LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- Native AppNo LimitsLightning ReadyManaged Package
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 3Custom Tabs: 3Custom Apps: 2
- Lightning Components
- Global: 2App Builder: 1Community Builder: 0
- Languages
- English
Security
Additional Details
Lightning Knowledge Global Search and Replace supports replacement operations on both published as well as draft articles. All standard and custom text fields, including rich text fields (RTA), are supported. Search and replace is supported on both content as well as HTML markup. This app is designed to target searches on specific field(s), article record types, and publish status. Published articles are automatically republished as new versions once the replacement operation is performed on each article. A search-only mode of operation is available which allows users to determine the impact of the replacement operation before the actual substitution is performed. This app includes full support for both source articles as well as translations.
Need help?
Salesforce Labs
San Francisco, CA, USA